Refund policy

At Akin Clothing, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not, we offer a straightforward returns policy to make the process easy for you.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return questions at support@akinclothing.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

 

How to return your item(s)

  • Please return your item(s) to Akin Clothing Returns, Osborn Works, 4a Rutland Way, Sheffield, S3 8DG, United Kingdom.

  • If you need further assistance, contact our customer care team at support@akinclothing.com.

  • You will be responsible for the costs of returning the items to our warehouse; however, if you would like to exchange an item, there will be no further shipping charges to pay.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@akinclothing.com.

 

Refund Methods

We offer several options for handling your return:

  • Full Refund: Refunds will be issued directly to the original payment method.

  • Store Credit: You can opt to receive store credit for future purchases.

     

Non-Returnable Items

Unfortunately, we cannot accept returns on sale items or gift cards.